Email Scraper Wizard FAQ and Troubleshooter:
Q: I downloaded the software but my antivirus doesn’t allow me to open it.
A: Your antivirus because the software requests access to the web thinks its a trojan (this is a common issue with Norton). Add the software in your allow/trusted lists and it should work. We scan all our software with Virustotal to ensure that no-virus is in the software before we upload them, feel free to do the same.

Q:Software does not open but its not caused by the antivirus.
A: All our software requires the .NET 4.0 framework. You can download it for free from Microsoft.

Q: The software starts scraps some emails and the crashes.
A: The program requires write permission in the folder it is in as it uses a database to store the addresses it visited to not visit them again. Try using a different folder and/or re-downloading the software. If this doesn’t work try version 0.9.6 of the software which uses only RAM and doesn’t have this issue.

Q:Is using an email scraping software illegal?
A:Our understanding is that most countries do not consider illegal scraping email addresses. The illegality is emailing people whose email addresses that were obtained with automated means (email scraping/extracting software). We were told such laws are in place in USA and the European Union but you may want to consult a lawyer.

Q:What is the recommended number of thread?
A:It depends on your system and how you use it. If you are using a dedicated pc for this function you can use more than 250 threads but if you use over 100 and you are using other software/bots at the same time it may cause them to stall.

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